Communication strategies for the limo business manager
- Posted By: Limo Anywhere
Ever feel like you talk and no one listens at work? As the manager or owner of a limo company, this is not only incredibly frustrating, but it’s also detrimental to your business’ success. But before you blame your employees, consider whether the way you’re communicating is contributing to the problem. Sometimes it may not be that your staff was ignoring what you asked of them, but rather that they simply didn’t understand the expectations that you had.
To ensure that your business is as successful as possible, make sure that you’re communicating clearly with your employees while on the job.
Be direct and specific
As a manager, one of the most important ways you can increase the effectiveness of your communication with employees is to be direct and specific. According to Forbes magazine, vagueness is all too common in the workplace. If you need your employees to do something by the end of the day, don’t just ask them to do it when they have a chance. Tell them what the task is, how you want it done and give them the specific time you need it accomplished by. Being clear when you communicate will eliminate a lot of frustration for everyone involved.
Ask for a summary
If you aren’t sure that your employee understood what you said – or was even listening in the first place – ask him or her to give a summary of what you just said. That way you’ll be sure that your point was communicated and received effectively. This strategy works both ways. If an employee tells you something and you aren’t entirely sure you understood what he or she said, give a recap of the conversation and ask if what you said was accurate.
Don’t forget to listen
While clear communication is important, so is listening. To be a good manager, you need to give your employees a voice as well. According to U.S. News & World Report, people are often too busy preparing their own response or interrupting to really listen to what the other person is saying. Give your staff the courtesy of listening well to their concerns and contributions and they will likely do the same when you speak.