We’ve had a lot of interest in the Passenger Web App that we just released. The Passenger Web App (PWA) provides your clients with a way to book rides, manage accounts, and track in-progress rides with status updates and driver GPS location.

Here are some directions you can provide to your clients to help them get the most out of the app.

How to Book a Ride in the PWA
Booking for Yourself

• Enter the Pickup Location
  1. to add any Stops in between the Pickup and Drop-off, click the + button
  2. If the Pickup location is an Airport:
     1. If you have your flight information
        • Select your Pickup Date
        • Enter in your flight information (Airline Code and Flight #)
        • Select where you would like your chauffeur to meet you
        • Select when you would like your chauffeur to meet you based on your flight
     2. If you do not have your flight information
        • click Skip

• Enter the Drop-off Location and/or Select Hourly and the # of hours
  1. If the Drop-off Location is an Airport:
     1. If you have your flight information
        • Enter in your flight information (Airline Code and Flight #)
     2. If you do not have your flight information
        • Click Skip

• Click “Confirm Your Route”
• Select Your Pickup Date and Time
• Select the vehicle you need for your ride
  1. (Optional) If you need to add Passengers, Luggage, or Child Seats click on the Passenger, Luggage, and Child Seats selection above the Vehicles
• Enter in your Contact Information (Name, Email Address, and Phone #)
• If you want to create an Account, enter a Password in the appropriate field
• Enter in your Payment Details
• If applicable, enter in any Notes for the chauffeur
• Click “Book This Trip”
• You will receive the success screen with your Confirmation #

 Booking on Behalf of Another Person

• Enter the Pickup Location
  1. to add any Stops in between the Pickup and Drop-off, click the + button
  2. If the Pickup location is an Airport:
     1. If you have your flight information
        • Select your Pickup Date
        • Enter in your flight information (Airline Code and Flight #)
        • Select where you would like your chauffeur to meet you
        • Select when you would like your chauffeur to meet you based on your flight
     2. If you do not have your flight information
        • click Skip

• Enter the Drop-off Location and/or Select Hourly and the # of hours
  1. If the Drop-off Location is an Airport:
     1. If you have your flight information
        • Enter in your flight information (Airline Code and Flight #)
     2. If you do not have your flight information
        • Click Skip
• Click “Confirm Your Route”
• Select Your Pickup Date and Time
• Select the vehicle needed for the ride
  1. If you need to add Passengers, Luggage, or Child Seats click on the Passenger, Luggage, and Child Seats selection above the Vehicles
• Enter in the Passenger’s Contact Information (Name, Email Address, and Phone #)
• Enter in the Payment Details
• If applicable, enter in any Notes for the chauffeur
• Click “Book This Trip”
• You will receive the success screen with the Confirmation #

How to Register and Create an Account on the PWA

• There are two ways you can register and create an account in the PWA
• Create an Account in the Menu
  1. Click on Menu button
  2. Click Sign In
  3. Click Sign Up
  4. Enter in Full Name
  5. Enter in Email Address
  6. Enter in Password
  7. Click Sign Up
     Note: Your Account credentials will be the email address and password you just entered
• Create an Account on the Checkout page
  1. Go through Steps to Book a Ride on PWA (see above)
  2. On the Checkout page, you can enter in a Password along with your details to create an account

How to Sign-in On an Existing Account on the PWA

• There are two ways you can sign into the PWA
• Sign-in in the Menu
  1. Click on Menu button
  2. Click Sign In
  3. Enter in Email Address
  4. Enter in Password (Click “Forgot Password” if you need to reset your password)
  5. Click Sign In
• Sign-In on the Checkout page
  1. Go through Steps to Book a Ride on PWA (see above)
  2. On the Checkout page, click “Sign in”
  3. Enter in Email Address
  4. Enter in Password (Click “Forgot Password” if you need to reset your password)
  5. Click Sign In

If you have any questions about the PWA, please contact us at 888-888-0302 x2.