Client Spotlight: Mike and Marlo Denning, Elegant Limousines

Editor’s Note: Client Spotlight is a recurring feature on our blog. In it, you will meet fellow operators, learn about their business, and gain valuable insights into using Limo Anywhere to its fullest capacity.

To be featured in Client Spotlight, please contact clientfeature@limoanywhere.com.

Client Spotlight—Elegant Limousines

Background

Elegant Limousines of Daytona Beach, Florida, has been serving north and central Florida--Orlando, Jacksonville, Daytona, and Port Canaveral--since 2006. Starting out as a small, one-car operation, they have now grown to a seven-car, full luxury transportation service. Their fleet includes stretch limousines, stretch SUVs, luxury sedans, SUVs, and Transit High Top Limos.

Company Philosophy

Elegant Limousines is committed to customer service and consistent quality, and that commitment has made them the company of choice for affiliates seeking a professional partner in Daytona Beach. They are grateful for the support of customers and industry partners and will continue to offer the same excellent customer service and luxury vehicles that have made them successful.

Elegant Limousines and Limo Anywhere

Elegant has been a LA client for four months. After years of using the same outdated online booking system, owner Mike Denning was introduced to Limo Anywhere at the LCT show in Las Vegas. Mike was impressed with the LA representative who spent over an hour explaining how the system works and providing options tailored to their business. The integration was expertly managed by LA staff members, and Elegant Limousines intends to remain a customer long term, citing the stellar customer service as an important selling point. Download Free PDF Magazines Online

Limo Anywhere Features

Owner Marlo Denning reports that the LA software and app are extremely user friendly and reliable. She also notes that having a code embedded on Elegant’s website helps keep customers there instead of redirecting them to another site. Limo Anywhere’s top-notch customer service does not stop after the software is installed; Marlo calls the support “unbelievable” and says that any issue that arises is resolved right away.

Using Limo Anywhere

At Elegant Limousines, the office staff relies heavily on LA’s reservation system. Chauffeurs use the Driver Anywhere app to update statuses and communicate with customers, affiliates, and office staff. Marlo notes that LA has been a huge asset to Elegant Limousines, particularly in the way they make and receive reservations. She also appreciates the easy-to-follow nature of the Driver Trip Sheet.

Limo Anywhere Tips

Marlo suggests joining the Limo Anywhere Software Group on Facebook for support, suggestions, and helpful tips.

Thank you, Marlo and Mike! Knowing we are an asset to your business is incredibly rewarding.