New Feature Release: Scrollable Terms & Conditions in ORES

At Limo Anywhere, we’re always working to enhance the booking experience for both you and your passengers. That’s why we’re excited to announce a simple yet powerful update to your Online Reservation System (ORES) — the ability to display full Terms and Conditions in a scrollable box with mandatory acknowledgment.

What’s New?

We’ve introduced a new setting that allows you to display your full Terms and Conditions in a scrollable container directly within the ORES booking widget. Before a passenger can complete a booking, they must check an “Accept” checkbox to confirm they’ve read and agreed to your terms.

If the checkbox is left unchecked, it will be highlighted in red when the user clicks “Book Now,” preventing the booking from proceeding until it's acknowledged.

What Changed (And Why It Matters)

Previously, ORES allowed you to link to your Terms and Conditions, but passengers weren’t required to view them. There was no way to confirm whether the person booking had seen the terms, and that created a weak point in the case of disputes and chargebacks.
Now, this new pattern ensures:

• Passengers must view and accept your terms before booking
• There’s a recordable user action confirming acknowledgment
• You gain a stronger position in chargeback disputes

In essence, this new step helps demonstrate intent and agreement — two critical elements that increase your chances of winning payment disputes.

How to Enable It

You can enable the feature in just a few clicks:

Navigate to:
My Office > Company Settings > Online Reservations > ORES & Mobile
Then, turn on the setting for the scrollable Terms and Conditions box, and save.

Note: This feature requires that Terms and Conditions are already assigned to your ORES account. Most operators already have this in place.

Here’s a visual walkthrough:

Step 1: Go to ORES Settings

Step 2: Enable the scroll box feature

Step 3: What passengers will see

Final Thought

While simple, this feature significantly upgrades both your user experience and business protection. In today’s environment, showing that a customer actively accepted your terms can make all the difference when it comes to resolving disputes or chargebacks.

Need help implementing it? We’re here for you.
📩 support@limoanywhere.com
📞 888-888-0302