Why Taking This Industry Survey Could Shape Your Business in 2026 (and Beyond)

The ground transportation industry doesn’t suffer from a lack of opinions — it suffers from a lack of shared, reliable data they can use to make critical decisions.

As operators, we’re all facing the same pressures:

• Rising insurance costs
• Changing fleet economics
• Hiring and retaining quality chauffeurs
• Technology expectations around safety, telematics, and training
• Shifting demand for SUVs, Sprinters, minibuses, and motorcoaches

Yet too often, decisions are made in isolation based solely on your gut.

That’s exactly why this new Q1 Operator Survey matters — and why participating is worth your time.

👉 Take the 5-minute anonymous survey here:
https://www.surveymonkey.com/r/H9VFL7Z

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Trusted Research, Built for the Industry

This survey is being conducted by Driving Transactions, led by Ken Lucci, in partnership with Chauffeur Driven Magazine.

Both organizations have long-standing, respected track records of:

• Advocating for operators
• Delivering practical, data-driven insights
• Helping the industry navigate complex challenges like insurance, safety, and fleet strategy

This is not marketing fluff — it’s serious research designed to be shared publicly with the industry so operators can learn from one another.

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What Makes This Survey Different

Unlike many surveys that disappear into a black hole, the results of this research will be:

• Aggregated and shared publicly
• Discussed across industry channels
• Used to highlight real trends and benchmarks
• Compiled with recommendations in articles and whitepapers

That means your participation directly contributes to insights you can later use to:

• Utilize data and trends for business planning
• Compare your fleet strategy against peers
• Better justify purchasing or downsizing decisions
• Strengthen conversations with insurers and partners
• Prepare your business for what’s coming next

In short: you’re not just answering questions — you’re helping create a playbook for the future.

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What You’ll Be Asked (and Why It Matters)

The survey takes about 5 minutes and focuses on real operational decisions, including:

Fleet Mix & 2026 Planning

• How many vehicles you operate by type
• Which vehicles you plan to add, reduce, or keep in 2026
• What’s driving those decisions (costs, demand, insurance, staffing)

Technology & Safety

• Use of telematics and cameras
• How frequently data is reviewed
• Training frequency and methods

These insights help identify where the industry is investing — and where risk and opportunity may be emerging.

Workforce & Training Challenges

• Difficulty hiring chauffeurs, dispatchers, and managers
• CDL vs. non-CDL challenges
• Training structure and consistency

This data helps quantify issues operators talk about every day — but rarely measure.

Revenue Outlook

• Expectations for airport service growth or decline in 2026
• Factors influencing demand

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Who Should Participate?

If you operate:

• A chauffeured transportation company
• A black car or luxury SUV service
• A Sprinter, minibus, or motorcoach fleet

…and you manage in-house vehicles, your perspective matters — regardless of company size.

Smaller operators benefit from understanding where larger fleets are heading. Larger operators benefit from seeing how the broader market is responding.

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Why the Industry Needs You to Participate

The strongest industry insights come from broad participation.

When more operators contribute:

• The data becomes more accurate
• The benchmarks become more meaningful
• The insights become more useful for everyone

This research is intended to help the industry:

• Address the insurance crisis with facts
• Make smarter fleet investments
• Prepare for future technologies
• Adapt to changing customer expectations

Your voice helps shape that narrative.

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Take the Survey — Invest in Better Decisions

This is a small-time commitment with a long-term payoff.

✅ Anonymous
✅ Confidential
✅ Approximately 5 minutes
✅ Results shared back with the industry

👉 Add your voice here:
https://www.surveymonkey.com/r/H9VFL7Z

Better data leads to better decisions — and better decisions lead to a stronger industry for all of us.