Accept ACH Payments in Limo Anywhere

Limo Anywhere + LA Pay

Give customers another way to pay, securely collect ACH authorization, and support future billing workflows directly inside Limo Anywhere.

Why ACH Matters What’s New ACH Payment Request ACH Info Request ACH Returns

Why ACH Matters for Operators

Getting paid should be flexible, secure, and easier for both your team and your customers. ACH adds a practical payment option alongside credit cards, helping operators support direct bank payments, reduce friction in collections, and prepare for future billing workflows.

In practical terms: ACH gives customers a way to pay directly from a checking or savings account instead of using a credit card, while giving operators another flexible way to support billing and collections.

Offer More Payment Flexibility

Support customers who prefer to pay by bank account instead of credit card.

Support Future Billing

Collect ACH authorization now and keep payment details ready for later use.

Keep the Workflow Secure

ACH details are submitted directly by the account holder through a secure form, not manually entered by staff.

What’s New in Limo Anywhere

Operators with an established LA Pay merchant account can now use ACH functionality directly inside Limo Anywhere, making it easier to request payments and securely collect ACH authorization within the platform.

ACH — used to process ACH transactions through the LA Pay gateway.
ACH – Offline — used to record ACH transactions taken outside the system.

Important: ACH – Offline will always appear as an option, while the live ACH option will only appear in payment terminals when ACH processing has been enabled for that operator.

Limo Anywhere payment methods showing ACH and ACH Offline

New ACH payment method options inside Limo Anywhere.

Use ACH Payment Request to Collect Payment Now

ACH Payment Request is designed for situations where you want to collect payment for a specific reservation, account balance, or invoice. Operators can send the request from Reservation, Account, and Invoice payment terminals by selecting ACH and choosing Request a Payment.

Select ACH in the payment terminal.
Choose “Request a Payment” to send the ACH request.
The customer receives an email with a secure link to the ACH Authorization form.
The account holder enters bank information directly, including account type, account number, routing number, and account name.
The payment is submitted to the processor and the customer receives a confirmation page and receipt.

ACH Payment Request option in Limo Anywhere

ACH Payment Request workflow from the payment terminal.

Customers Can Choose Whether to Save ACH Details

During the ACH payment flow, customers can submit payment information for this transaction only or choose to save their ACH details for future payments.

ACH form without saving payment details for later

Submitting ACH payment details for a one-time payment.

ACH form with saving payment details for later

Saving ACH payment details for future payments.

After submission, the customer receives an authorization confirmation and payment receipt.

Use ACH Info Request to Collect Authorization for Future Payments

ACH Info Request is built for operators who want to securely collect ACH details now without processing a payment immediately. This is useful when you want bank authorization on file for future billing.

Select ACH in the payment terminal.
Choose “Request ACH Info” to send the secure request.
The customer receives an email with a secure link to an ACH Standing Authorization form.
The account holder enters the ACH details directly.
The ACH information is saved to the account for future use, without charging the account at that moment.

Request ACH Info option in Limo Anywhere

ACH Info Request lets operators securely collect ACH authorization for later use.

Pre-submission ACH standing authorization form

Before submission: the customer completes the secure standing authorization form.

Post-submission ACH standing authorization confirmation

After submission: the ACH information is saved to the account for future payments.

What Operators Should Know About ACH Returns

ACH does not work exactly like a credit card transaction. With credit cards, operators usually know right away whether the payment was approved. With ACH, the transaction is submitted to the clearinghouse and may take several business days to fully process.

That means a submitted ACH payment can later fail or be rejected. When that happens, it is called an ACH return.

When an ACH return occurs: the operator is notified by email, the posted transaction is voided and updated with the return reason, and the payment status changes from paid back to unpaid if there is still an outstanding balance.

ACH returns example inside Limo Anywhere

ACH returns are reflected in the payment record inside the system.

Operators are notified by email when action is needed after an ACH return.

Final Thoughts

If you already use LA Pay, ACH gives your team another practical way to collect payments, support customer preferences, and build more flexible billing workflows inside Limo Anywhere.

Whether you need to request payment now or securely collect authorization for later, ACH helps expand the ways operators can get paid while keeping the process customer-authorized and secure.