Passenger Link from Limo Anywhere elevates your customer service to the next level, offering passengers real-time updates about their ride. Previously, to get this information, you'd need to manually coordinate between your dispatch team and drivers, or invest heavily in a dedicated app. With Passenger Link, you get the same utility without the hassle or cost. The system works by sending a dynamic link to your customers at a preset time or upon a change in the trip status. This link directs them to a mobile-friendly webpage, providing a sleek, app-like experience without requiring any downloads. On this page, customers can view their driver's location and ETA, updated every 30 seconds, along with the driver's photo and vehicle license plate. Customers can also use the page to text, call, or rate their driver. Passenger Link also supports branding for affiliate trips, ensuring consistent customer experience regardless of the service provider. This feature is compatible with multiple GPS sources for maximum flexibility.