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January 15, 2023

Setting Up Stored Promotional Rates

Posted By: Stephanie Carnes
Tags: Rates
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We’ve discussed how to setup a promo code in our previous blogs, but did you know that you can also set up promotional rates in your system’s Rate Management? Promo Rates vs. Promo Discounts While the setup process for promotional rates and promotional discounts is similar, there may be...

December 12, 2022

Managing Credit Card Processing Fees in Limo Anywhere

Posted By: Stephanie Carnes
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The ability for a business to accept credit cards is a necessity these days, but it can come at a cost. To ensure that operators are covering these costs, they may be able to pass those fees onto their customers. While there are a few different ways that you...

Embedded Online Reservation System (ORES) not able to make reservations using certain versions of Google Chrome on Desktop

Posted By: Limo Anywhere
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Our development team has investigated the issue reported, and concluded the following: The issue is only occurring on Chrome 108. This problem does not occur with Safari, Edge, or Firefox. The difficulty only happens if the form (e.g. ORES) is in an iframe. According to Google’s own support site,...

November 20, 2022

Limo Anywhere System Clean-Up, Part 2

Posted By: Stephanie Carnes
Tags: Rates
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In our previous post we recommended a few steps our clients could take to prep themselves for the new year, such as updating SPF records, cleaning up company resources, and reviewing system settings. In this post, we share a few more things clients can do to start 2023 off...

November 10, 2022

Addons.LA and Limo Anywhere Join Forces to Revolutionize Software and Payments in Ground Transportation Industry

Posted By: Limo Anywhere
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Merger spurred by upcoming acquisition of Addons.LA by Fullsteam, which recently purchased Limo Anywhere Technology provider AddOns.LA (AddOns) will be acquired by Fullsteam and join its portfolio of Software as a Service (SaaS) companies. This is the second strategic acquisition in the travel and transportation sector for Fullsteam, which purchased Limo Anywhere,...

October 31, 2022

Limo Anywhere System Clean-Up, Part 1

Posted By: Stephanie Carnes
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With 2023 rapidly approaching, now is the perfect time to start thinking ahead to next year. To help you start preparing for the new year, we’ve put together a two-part blog series covering some recommendations and the steps you need to take to set your system (and yourself) up...

October 30, 2022

The Benefits of LA Pay

Posted By: Stephanie Carnes
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At Limo Anywhere, we believe Software and Payments are better together. We are excited to tell you more about the benefits of Limo Anywhere’s new integrated payments solution, LA Pay. LA Pay is an opportunity to level up your operation with efficiency, security, and cost savings. Here’s why we...

October 13, 2022

Exciting Announcement: Limo Anywhere, and all accompanying assets, acquired by Fullsteam.

Posted By: Limo Anywhere
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With great pleasure and excitement, we announce that Limo Anywhere has been acquired by Fullsteam, a portfolio company of a private equity fund with significant assets under management. With 60+ companies within the Fullsteam portfolio, Limo Anywhere will take advantage of new strategic synergies and shared resources never before seen...

September 14, 2022

Training New Chauffeur Hires for Your Livery Business

Posted By: Limo Anywhere
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Finding and keeping good chauffeurs is an ongoing challenge for companies in our industry. When you have a new hire, getting them on the road as soon as possible can be tempting, but if you train these chauffeurs well, it will benefit them, your company, and your clients. Set...

September 9, 2022

Target Markets: Growing Your Black Car Business By Knowing Your Customers

Posted By: Limo Anywhere
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Owning and operating a black car business is as much about knowing how to do so as it is about knowing your customers. How will you advertise and market your business if you don’t know who you’re targeting? Do you want to reach the elite business travel crowd, or...

Customizing the Dispatch Grid

Posted By: James Rich
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The Dispatch Grid can be customized to fit the needs of your company and can be adjusted based on the individual roles of users in your company based on whatever information is most vital to their assigned tasks. Navigating to Grid Setup Click on the ‘Dispatch‘ icon in the...

Using Filters on Limo Anywhere Mobile App

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The different filter settings on the Limo Anywhere mobile app allow you to show or hide certain types of reservations on the Reservations screen based on a given date range. To set your Filters in Limo Anywhere Mobile: Tap on the ‘Filters‘ button in the top right of the...

Managing Company Aliases

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The Company Alias module allows you to operate under multiple names within a single Limo Anywhere system. This will also allow you to track reservations by their source, process payments using different payment gateways, and run separate reports for each alias. Is an Alias Right For You? If you...

Linking Rate Matrices to Service Types in ORES

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While default pricing may work for the majority of your daily operations, there may also be times of year where you want to plan for different pricing models without making it difficult for your clients to book their service online. Some examples where you might want to employ different...

Custom Statuses

Posted By: James Rich
Tags: Custom
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In a previous blog post, we discussed the importance of having your statuses mapped to the appropriate state as well as how to edit and deactivate statuses, we are going to dive a little deeper into adding new statuses into your workflow. While a number of statuses already exist...

March 24, 2022

Preparing for Zipwhip’s Shutdown

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As Twilio plans to shut down all functionality of the ZipWhip SMS platform on December 1, 2022, some users have reached out to understand what alternatives might exist. As you may know, Limo Anywhere offers the ability to send SMS messages bundled into its subscription packages utilizing an internal...

February 11, 2022

Troubleshooting Email Delivery Issues

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We’d like to provide some information on the various factors involved in email delivery issues and how to address them. Invalid Email Addresses About 2% of the total emails sent from within Limo Anywhere are not delivered to the intended recipient because the email address is invalid or...

February 10, 2022

Setting Up Custom Statuses for your Limo Anywhere System

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Limo Anywhere’s status mapping functionality allows your system to interpret the status a trip is in, so that features associated with that state or status can be deployed. While many users customize the name of their statuses, it is important to ensure that your statuses are mapped to the...

January 20, 2022

Configuring Your Company’s Airport Settings

Posted By: Stephanie Carnes
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Establishing and Managing Airports in Limo Anywhere Limo Anywhere comes with most United States commercial airports established in the system (The Airports initially loaded in the system are marked as ‘INACTIVE‘ by default). Click on the ‘My Office’ icon on the toolbar. Open the ‘Company Resources’ Select the ‘Airports’...

January 3, 2022

Starting the Year Off Right

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Tags: Email Manifest, Tips and Tricks
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In preparation for the new year, we have assembled some of our favorite Limo Anywhere tips and trips to help you start 2022 off on the right foot. Clean Up Duplicate Company Names Identify any duplicates and decide which Company name you’d like to keep. From the Accounts area...

Stripe Payment Requests

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In today’s age of online credit card payments and processing, more and more standards and security measures are being put into effect to better protect the consumers and merchants. These standards are aimed at reducing fraud and further making online payments more secure. Back in September, Limo Anywhere updated...

December 17, 2021

Using PWA Trip Tags in Scheduled Messages

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In previous blog posts we’ve discussed ways that you market your Passenger Web App (PWA) to your clients, as well as how you can help your clients get the most out of using your PWA. Here are some additional ways that you can use Trip Tags to promote your...

November 3, 2021

Keeping in Touch – Using Scheduled Messaging

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Limo Anywhere’s Scheduled Messaging feature has many uses, and most users employ the feature to one degree or another. Scheduled Messaging can be used to communicate not only with your clients, but also with your affiliates and your own drivers. Before the Trip To Clients – a 24- or...

October 24, 2021

Limo Anywhere Support Resources

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On a daily basis, Limo Anywhere Support handles an average of 250+ phone calls plus emails and chats with average hold times of less than two minutes. Along with phone and email, Limo Anywhere offers a wide range of customer support options: Phone Call Limo Anywhere Support at 888-888-0302...

September 2, 2021

Addressing Email Delivery Issues

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Tags: Client, Pro Tip, Tips and Tricks
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Limo Anywhere users collectively send out an average of over 100,000 emails each day. Over 99% of these are delivered to the end user with no problem. However, there are some issues where the email, despite being properly sent, is not received by the end user. In the event...

5 Key Steps to Enable Revenue Management (RM)

Posted By: Limo Anywhere
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First, before you begin with the following steps below, it is essential to note that the practice of revenue management (RM) is not a one-time endeavor, nor is it is not a one-size-fits-all. It requires continuous analysis, trial and error, and refinement and facilitate a process of constant improvement...

July 30, 2021

Facebook Live Recap – The Passenger Web App (PWA)

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During the recent Facebook Live, Limo Anywhere’s Director of Product and Design Brandon Edley answered questions about Limo Anywhere’s new Passenger Web App (PWA) and discussed what users can expect from the PWA in the coming months. What is a PWA? The PWA is a web-based application, which behaves...

July 16, 2021

How the Limo Anywhere Passenger Web App Enhances Your Marketing

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Tags: Google
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The Passenger Web App (PWA) provides your clients with a way to book rides, manage accounts, and track in-progress rides with status updates and driver GPS location – now the most important part is making sure that your clients are utilizing your new app. Let’s look at the best...

July 1, 2021

Using the Passenger Web App (PWA)

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Tags: Booking, Passenger App, Passenger Apps
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We’ve had a lot of interest in the Passenger Web App that we just released. The Passenger Web App (PWA) provides your clients with a way to book rides, manage accounts, and track in-progress rides with status updates and driver GPS location. Here are some directions you can provide...

June 25, 2021

Limo Anywhere’s New Passenger Web App (PWA): Questions and Answers

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Tags: Passenger Apps
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We recently announced the upcoming launch of our Passenger Web App (PWA), and we have received a number of questions from users, whether they’re currently using a company-branded mobile app or are looking to offer mobile booking to their clients for the first time. Q. How does the PWA...

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