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January 3, 2022

Starting the Year Off Right

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Tags: Email Manifest, Tips and Tricks
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In preparation for the new year, we have assembled some of our favorite Limo Anywhere tips and trips to help you start 2022 off on the right foot. Clean Up Duplicate Company Names Identify any duplicates and decide which Company name you’d like to keep. From the Accounts area...

December 30, 2021

More December 2021 System Updates

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Bug Fixes Resolved issue where a state transition error would appear when clearing (CL) affiliates from LA Net trips that have previously been Canceled We resolved the issue that caused a state transition error to appear when operators attempted to clear an affiliate from an LA Net trip that...

December 21, 2021

More December 2021 System Updates

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Improvements Updated the design of “in booking” flow menu in PWA We updated the design of the menu that can be accessed while the booking of a reservation is in progress for PWA. This “in booking” menu gives PWA users some additional options during booking, and we have restyled...

Stripe Payment Requests

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In today’s age of online credit card payments and processing, more and more standards and security measures are being put into effect to better protect the consumers and merchants. These standards are aimed at reducing fraud and further making online payments more secure. Back in September, Limo Anywhere updated...

December 17, 2021

Using PWA Trip Tags in Scheduled Messages

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In previous blog posts we’ve discussed ways that you market your Passenger Web App (PWA) to your clients, as well as how you can help your clients get the most out of using your PWA. Here are some additional ways that you can use Trip Tags to promote your...

December 9, 2021

More December 2021 System Updates

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Improvements Implemented option to mask password when signing in and signing up in PWA We added the option to mask and unmask password in PWA on both Sign In and Sign Up screens. New PWA users who are entering their password when registering, as well as existing users who...

December 2, 2021

December 2021 System Updates

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Improvements Implemented option to mask password when registering on New User Checkout in PWA We added the option for Guest Users to mask their password if they opt to register at Checkout when using PWA to book reservations. Password can now be masked or unmasked at any point while...

November 18, 2021

More November 2021 System Updates

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Improvements Improved phone number validation in LA Mobile Updated alert displayed if user tries to save reservation with incorrect Passenger phone number format in LA Mobile We have updated LA Mobile to validate that a phone number is in the correct format. A phone number should be in E.164...

November 9, 2021

November 2021 System Updates

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Improvements Updated PWA with performance enhancements Improved structure of Online Reservation System Settings We have updated some of the labels of the Online Reservations section and moved the lead time rules under My Office>Online Reservations>ORES & Mobile>Rules. Bug Fixes Resolved issue where “Group by” feature in R&A reports was...

November 3, 2021

Keeping in Touch – Using Scheduled Messaging

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Limo Anywhere’s Scheduled Messaging feature has many uses, and most users employ the feature to one degree or another. Scheduled Messaging can be used to communicate not only with your clients, but also with your affiliates and your own drivers. Before the Trip To Clients – a 24- or...

October 29, 2021

LA Mobile: Your On-the-Go Solution

Posted By: Limo Anywhere
Tags: LA Mobile
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As the preferred software of the livery industry, we aim to provide you with a way to focus less on the day-to-day and more on growing your company. Take your business to the next level, just as our 4,700 customers have, with unmatched connectivity to your drivers and fleet....

October 27, 2021

More October 2021 System Updates

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Improvements Added Trinidad and Tobago dollar to currencies Improved the Detailed/Extended Invoice document to show full Rate Names Updated wording for the exclude email checkbox next to the email addresses listed on Accounts to “Exclude from scheduled messages” Renamed the “Online Reservation System” section under My Office to “Online...

October 24, 2021

Limo Anywhere Support Resources

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On a daily basis, Limo Anywhere Support handles an average of 250+ phone calls plus emails and chats with average hold times of less than two minutes. Along with phone and email, Limo Anywhere offers a wide range of customer support options: Phone Call Limo Anywhere Support at 888-888-0302...

PRESS RELEASE: LIMO ANYWHERE NEW MOBILE SOLUTIONS

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Leading Ground Transportation Software Pioneers Progressive Web App & New Native Mobile Version Of Limo Anywhere FOR IMMEDIATE RELEASE: Dallas, TX—October 19—Limo Anywhere, the ground transportation industry’s most widely-used software solution, announced today that it is has launched an innovative new solution for Limo Anywhere customers on the go,...

October 14, 2021

More October 2021 System Updates

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Improvements Improved “Add New Card” experience in Payment Terminals for Stripe We made some improvements to the “Add New Card” functionality and workflow for Stripe and systems with multiple payment gateways to give a better experience if selecting to add a new card on the payment terminals and switching...

October 7, 2021

October 2021 System Updates

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Improvements Updated the PWA Desktop Landing Page to display QR Code Currently our Passenger Web App (PWA) is optimized for mobile devices. In order to provide your clients with a better experience, we have updated the Landing Page for our PWA if accessed on a desktop/laptop to display the...

September 30, 2021

More September 2021 System Updates

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Improvements Updated our Stripe integration to make the CVV/CVC field optional in Limo Anywhere Updated the Stripe Payment Request Screen to be mobile responsive Updated the Passenger/Luggage/Child Seat text in PWA on the Vehicle Selection screen to match the set theme color Updated the ‘Confirm Your Route’ button text...

September 23, 2021

More September 2021 System Updates

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Improvements Updated the message displayed when an operator was trying to charge a 3D Secure credit card to instruct the operator to “Send a Payment Request” Updated the spelling of “Passenger” on the Payment Request email Bug Fixes Resolved an issue where the Quick Res Widget for ORES4...

September 14, 2021

September 2021 System Updates

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Improvements Updated Stripe integration to Stripe’s new payments API with Strong Customer Authentication (SCA) and 3D Secure In today’s age of online credit card payments and processing, more and more standards and security measures are being put into effect to better protect the consumers and merchants. These standards are...

September 2, 2021

Addressing Email Delivery Issues

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Tags: Client, Pro Tip, Tips and Tricks
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Limo Anywhere users collectively send out an average of over 100,000 emails each day. Over 99% of these are delivered to the end user with no problem. However, there are some issues where the email, despite being properly sent, is not received by the end user. In the event...

August 31, 2021

More August 2021 System Updates

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Improvements Added PWA Tags for Scheduled Messages Specialized PWA Trip Tags for Scheduled Messages are now available in Limo Anywhere! These Trips Tags will help direct your client to your PWA and drive business and interest into your branded mobile booking platform! We will have 6 specialized tags that...

August 12, 2021

August 2021 System Updates

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Sign Up for LA Mobile Beta We are starting the new Limo Anywhere Mobile Beta program. We have improved and enhanced Limo Anywhere Mobile based on your feedback. If you are interested in testing and providing your feedback, please sign up here. Improvements Added the ability to Cancel a...

5 Key Steps to Enable Revenue Management (RM)

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First, before you begin with the following steps below, it is essential to note that the practice of revenue management (RM) is not a one-time endeavor, nor is it is not a one-size-fits-all. It requires continuous analysis, trial and error, and refinement and facilitate a process of constant improvement...

July 30, 2021

Facebook Live Recap – The Passenger Web App (PWA)

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During the recent Facebook Live, Limo Anywhere’s Director of Product and Design Brandon Edley answered questions about Limo Anywhere’s new Passenger Web App (PWA) and discussed what users can expect from the PWA in the coming months. What is a PWA? The PWA is a web-based application, which behaves...

July 29, 2021

More July 2021 System Updates

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Improvements Added Edit/Modify Reservation feature to PWA We have added a new feature to PWA that will allow your clients to Edit/Modify the reservations they have booked. This will need to sign into their account and makes the modifications under Rides in Menu. They will be allowed to modify...

July 20, 2021

More July 2021 System Updates

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Improvements Updated the design and available information for Trip Details View in PWA We updated the Trip Details screen design for when an account is logged in and viewing the details of their individual trips. We also added more information like Trip Notes, Payment Method, Flight Info, etc. to...

July 16, 2021

How the Limo Anywhere Passenger Web App Enhances Your Marketing

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Tags: Google
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The Passenger Web App (PWA) provides your clients with a way to book rides, manage accounts, and track in-progress rides with status updates and driver GPS location – now the most important part is making sure that your clients are utilizing your new app. Let’s look at the best...

July 8, 2021

More July 2021 System Updates

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Improvements Updated the Vehicle Type selection screen on PWA to not display the “No Image Found” when an image is not present for the Vehicle Type When an image was not uploaded for a Vehicle Type we used to display “No Image”. Now we have updated that to not...

July 1, 2021

Using the Passenger Web App (PWA)

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Tags: Booking, Passenger App, Passenger Apps
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We’ve had a lot of interest in the Passenger Web App that we just released. The Passenger Web App (PWA) provides your clients with a way to book rides, manage accounts, and track in-progress rides with status updates and driver GPS location. Here are some directions you can provide...

July 1, 2021

July 2021 System Updates

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Improvements Updated our Email Sending Service with performance enhancements and improvements to help with email delivery times sent from Limo Anywhere We have made enhancements and improvements needed to ensure near-instantaneous delivery across the board for emails processed by Limo Anywhere. Our Email Sending Service is now better equipped...

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