• May 26, 2022

More May 2022 System Updates

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Improvements Performance and stability enhancements Bug Fixes Resolved an issue where the rules of applying account Master Discounts & Gratuities to reservations were not applying correctly in some cases   We have resolved some issues with applying the correct rates , discounts and gratuities from the account when you...

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Using Filters on Limo Anywhere Mobile App

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The different filter settings on the Limo Anywhere mobile app allow you to show or hide certain types of reservations on the Reservations screen based on a given date range. To set your Filters in Limo Anywhere Mobile: Tap on the ‘Filters‘ button in the top right of the...

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  • May 12, 2022

More May 2022 System Updates

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Improvements Added new Settings and Customizations area for the Passenger Web App (PWA) in Limo Anywhere   The Passenger Web App (PWA) at its core provides a way for customers to book rides, manage their accounts, and track their in-progress rides with status updates and driver GPS location. We...

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  • May 5, 2022

May 2022 System Updates

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Limo Anywhere Mobile for Android has now been released to the Google Play Store. Create, view, or edit your reservations all on the go. Accept or reject your Online and eFarm-in reservations and dispatch reservations to your drivers easily with just a tap of your finger. We will continue...

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Managing Company Aliases

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The Company Alias module allows you to operate under multiple names within a single Limo Anywhere system. This will also allow you to track reservations by their source, process payments using different payment gateways, and run separate reports for each alias. Is an Alias Right For You? If you...

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Linking Rate Matrices to Service Types in ORES

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While default pricing may work for the majority of your daily operations, there may also be times of year where you want to plan for different pricing models without making it difficult for your clients to book their service online. Some examples where you might want to employ different...

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  • April 7, 2022

April 2022 System Updates

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Improvements   Added Square as a payment gateway   We are happy to announce that we have launched Square! You can now connect to Square and process payments with Square directly in your Limo Anywhere system. Please see our articles below on how to add Square in Limo Anywhere...

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  • March 24, 2022

Preparing for Zipwhip’s Shutdown

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As Twilio plans to shut down all functionality of the ZipWhip SMS platform on December 1, 2022, some users have reached out to understand what alternatives might exist. As you may know, Limo Anywhere offers the ability to send SMS messages bundled into its subscription packages utilizing an internal...

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  • March 24, 2022

More March 2022 System Updates

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Improvements Updated warning messages displayed when credit cards are declined or need authorization on Stripe We added and updated messaging in the LA Payment Terminals to show messages when credit card was declined or needed authorization when processing a credit card payment. This will help you better determine the...

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  • March 17, 2022

More March 2022 System Updates

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Improvements Updated ORES4/Passenger App Email Login area in Accounts and removed ORES3 Login Info Removed the ORES3 Settings section from Online Reservations in Company Settings   A couple of years ago we deactivated and ended support for ORES3. We have made further updates in Accounts and Company Settings to...

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  • March 10, 2022

More March 2022 System Updates

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Bug Fixes Resolved an issue where an error would appear upon adding a credit card without CVV/CVC number on Stripe   The CVV/CVC number is not mandatory to provide when entering in the credit card information on Stripe. You will not be required to enter in the CVV/CVC on...

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  • March 3, 2022

March 2022 System Updates

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Improvements Added a Stripe message if a user was trying to Request Payment for amounts that converted currency to less than .50 cents or if a currency was not supported by Stripe   On Stripe, you can Request Payments for your clients. In some cases, these payments may be...

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  • February 24, 2022

More February 2022 System Updates

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Improvements Updated modification notification emails for Online/eFarm-in/Partner trips to include more information   We updated modification notification emails for Online/eFarm-in/Partner trips so that they include more pertinent information in the email if a reservation has been modified. We made this notification consistent across different reservation modifications so that the...

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  • February 17, 2022

More February 2022 System Updates

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Improvements Implemented option for Partners to be designated as “In House Partner” We added the option for operators to designate Partners such as Boston Coach in Partner Network area of LA back office as “In House Partners”. When the checkbox for this option is checked for a Partner, every...

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  • February 11, 2022

Troubleshooting Email Delivery Issues

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We’d like to provide some information on the various factors involved in email delivery issues and how to address them.   Invalid Email Addresses  About 2% of the total emails sent from within Limo Anywhere are not delivered to the intended recipient because the email address is invalid or...

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  • February 10, 2022

Setting Up Custom Statuses for your Limo Anywhere System

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Limo Anywhere’s status mapping functionality allows your system to interpret the status a trip is in, so that features associated with that state or status can be deployed. While many users customize the name of their statuses, it is important to ensure that your statuses are mapped to the...

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  • February 10, 2022

February 2022 System Updates

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Improvements Added feedback messages when the entered credit card is invalid on Payment Request screen and ORES checkout for Stripe We added feedback messages for users who attempt to provide an invalid credit card on Payment Request screen or ORES checkout page for Stripe. If an invalid card is...

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  • January 20, 2022

More January 2022 System Updates

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Improvements Improved filtering by Payment Method “Credit Card” on Transaction/Payment History Report to include all Credit Card Transaction Types We improved the Payment Method “Credit Card” filter on Transaction/Payment History Report. When pulled up, this report now displays all credit card transactions, the ones that were listed as “Credit...

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  • January 13, 2022

January 2022 System Updates

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Improvements Added various UI improvements to PWA Added further details to Hourly and Airport PU/DO Trip Cards in My Rides in PWA We added more information to Trip Cards in PWA for airport and hourly rides. Flight information, airport code and inside/curbside pickup type will be displayed on Trip...

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  • January 3, 2022

Starting the Year Off Right

In preparation for the new year, we have assembled some of our favorite Limo Anywhere tips and trips to help you start 2022 off on the right foot. Clean Up Duplicate Company Names Identify any duplicates and decide which Company name you’d like to keep. From the Accounts area...

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  • December 30, 2021

More December 2021 System Updates

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Bug Fixes Resolved issue where a state transition error would appear when clearing (CL) affiliates from LA Net trips that have previously been Canceled We resolved the issue that caused a state transition error to appear when operators attempted to clear an affiliate from an LA Net trip that...

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  • December 21, 2021

More December 2021 System Updates

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Improvements Updated the design of “in booking” flow menu in PWA We updated the design of the menu that can be accessed while the booking of a reservation is in progress for PWA. This “in booking” menu gives PWA users some additional options during booking, and we have restyled...

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Stripe Payment Requests

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In today’s age of online credit card payments and processing, more and more standards and security measures are being put into effect to better protect the consumers and merchants. These standards are aimed at reducing fraud and further making online payments more secure. Back in September, Limo Anywhere updated...

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  • December 17, 2021

Using PWA Trip Tags in Scheduled Messages

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In previous blog posts we’ve discussed ways that you market your Passenger Web App (PWA) to your clients, as well as how you can help your clients get the most out of using your PWA. Here are some additional ways that you can use Trip Tags to promote your...

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  • December 9, 2021

More December 2021 System Updates

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Improvements Implemented option to mask password when signing in and signing up in PWA We added the option to mask and unmask password in PWA on both Sign In and Sign Up screens. New PWA users who are entering their password when registering, as well as existing users who...

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  • December 2, 2021

December 2021 System Updates

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Improvements Implemented option to mask password when registering on New User Checkout in PWA We added the option for Guest Users to mask their password if they opt to register at Checkout when using PWA to book reservations. Password can now be masked or unmasked at any point while...

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  • November 18, 2021

More November 2021 System Updates

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Improvements Improved phone number validation in LA Mobile Updated alert displayed if user tries to save reservation with incorrect Passenger phone number format in LA Mobile We have updated LA Mobile to validate that a phone number is in the correct format. A phone number should be in E.164...

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  • November 9, 2021

November 2021 System Updates

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Improvements Updated PWA with performance enhancements Improved structure of Online Reservation System Settings We have updated some of the labels of the Online Reservations section and moved the lead time rules under My Office>Online Reservations>ORES & Mobile>Rules. Bug Fixes Resolved issue where “Group by” feature in R&A reports was...

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  • November 3, 2021

Keeping in Touch – Using Scheduled Messaging

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Limo Anywhere’s Scheduled Messaging feature has many uses, and most users employ the feature to one degree or another. Scheduled Messaging can be used to communicate not only with your clients, but also with your affiliates and your own drivers. Before the Trip To Clients – a 24- or...

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  • October 29, 2021

LA Mobile: Your On-the-Go Solution

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As the preferred software of the livery industry, we aim to provide you with a way to focus less on the day-to-day and more on growing your company. Take your business to the next level, just as our 4,700 customers have, with unmatched connectivity to your drivers and fleet....

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