All posts by Stephanie Carnes
Managing Account Settings in your Company Preferences
- Posted By: Stephanie Carnes
- Tags: How-to
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When it comes to managing your operation, there’s no one-size-fits-all solution. Whether it’s utilizing unique scheduled messaging, customizing your service types, or even fine-tuning account settings — your business is unique, and your tools should reflect that. Did you know that you have the power to not only customize...
Read moreIntroducing: Limo Anywhere’s New Reservation Log
- Posted By: Stephanie Carnes
- Tags: How-to
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We are excited to bring a new look and feel to Limo Anywhere with our enhanced reservation log. The new log shows you a complete look at all the changes made to a reservation, right from when it was first made and through the entire life cycle of the...
Read moreUnderstanding Limo Anywhere’s Enhanced Reporting and Analytics
- Posted By: Stephanie Carnes
- Tags: Reporting
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In our August 9 Release Notes we announced the updates and enhancements that we made to the Reporting & Analytics within Limo Anywhere, and in this blog we’ll take a deeper look at the new and improved dashboard. To access the Reporting & Analytics dashboard click the “Reports” icon...
Read moreTracking New Bookers in Limo Anywhere
- Posted By: Stephanie Carnes
- Tags: Sales
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When it comes to running a successful business, managing bookings and reservations is only half the battle. It’s equally important to keep tabs on your clientele and attract new customers to ensure sustained growth. In this blog post, we’ll explore how Limo Anywhere reporting can help you efficiently track...
Read moreUsing ReadBack Scripts in Limo Anywhere
- Posted By: Stephanie Carnes
- Tags: Customer Service, Reservationists
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Using the ReadBack Script functionality available within Limo Anywhere is an excellent way to ensure that crucial information is effectively and accurately communicated to your customers when booking over the phone. ReadBack Scripts give employees the ability to read back a summary of the trip to ensure everything is...
Read moreUtilizing Custom Payment Methods in Limo Anywhere
- Posted By: Stephanie Carnes
- Tags: Custom
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While Limo Anywhere offers a comprehensive set of default payment methods that are preconfigured and cannot be modified, you can also create additional payment methods that best suit your company’s diverse needs. Adding a New Payment Method Navigate to My Office > List Management > Payment Methods Click ‘Add...
Read moreUtilizing Reservation Manifests
- Posted By: Stephanie Carnes
- Tags: Email Manifest, Limo Anywhere Tips, Manifest
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As we navigate the digital landscape of 2023 where technological hiccups can occur unexpectedly, it’s crucial to prioritize preemptive actions. By establishing redundancies in your business, you create an additional layer of protection that ensures uninterrupted access and smooth operations. When an interruption arises, having these backups in place...
Read moreAddressing Email Delivery and Free Email Accounts
- Posted By: Stephanie Carnes
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When it comes to sending transactional emails at scale, many software providers, including Limo Anywhere, use third-party communication platforms. These services, such as SendGrid, offer efficiency and convenience to allow you to send numerous system emails to your clients, affiliates, etc. However, relying on a free email account in...
Read moreUsing Groups within Limo Anywhere
- Posted By: Stephanie Carnes
- Tags: Limo Anywhere Tips, Reporting
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Regardless of the size of your operation, efficiency and organization are key to ongoing success. One Limo Anywhere feature that often goes underutilized is the Groups functionality. In this blog post, we will explore how Limo Anywhere users can leverage Groups to inform marketing efforts, gain valuable insights through...
Read moreUtilizing Account Priority in Limo Anywhere
- Posted By: Stephanie Carnes
- Tags: Customer Service
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While we know that operators treat all of their clients like they are VIPs, we also recognize that some clients may have additional expectations when it comes to amenities and services. Using the Account Priority setting in Limo Anywhere can help to draw attention to these clients in your...
Read moreCreating Account-Specific Scheduled Messaging Template
With Limo Anywhere’s scheduled messaging templates, operators can easily create custom messages that are sent automatically based on specific trip statuses. Depending on your clients’ exact needs you can also create account-specific scheduled messages. This saves time and ensures that important information is delivered quickly and accurately to your...
Read moreUtilizing Miscellaneous Fees in Limo Anywhere
- Posted By: Stephanie Carnes
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Miscellaneous fees are criteria-based fees that are charged based on whether specific criteria or certain conditions are met. Here are some examples of criteria-based fees that can be set up in Limo Anywhere: Fees associated with a particular route or destination such as Tolls, Parking, or Airport Service Fees....
Read moreAdding Your Company’s Logo to Your Online Reservations System
- Posted By: Stephanie Carnes
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Your company logo, which can be used in scheduled messaging, email templates, and your greeting signs, can also be added to your company’s online reservation system (ORES). Uploading a Company Logo to Limo Anywhere In the navigation bar click My Office > Company Settings > Contact Information to view...
Read moreSetting Up Your Quote Response Templates
- Posted By: Stephanie Carnes
- Tags: Sales
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In a previous blog post we covered how to make the system’s Standard Email settings work for you, but you may notice that the Standard Settings only covered the workflow after a trip becomes a live reservation (including cancellations and payment receipts) and did not include how to respond...
Read moreManaging Your Company’s Standard Email Settings
- Posted By: Stephanie Carnes
- Tags: How-to
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Email communication with your customers is an essential aspect of any business operation and it’s important to review your settings to ensure the system is configured in the way that is most beneficial for you. This blog outlines the settings that control the way your company uses email within...
Read moreThe Benefits of Domain and Email Authentication
- Posted By: Stephanie Carnes
- Tags: Security
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In today’s digital age, maintaining the security and trust of your online presence is more important than ever. That’s where domain and email authentication come in. These tools help to verify the identity of a website or an email sender, providing an added layer of security and protection against...
Read moreSetting Up Stored Promotional Rates
- Posted By: Stephanie Carnes
- Tags: Rates
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We’ve discussed how to setup a promo code in our previous blogs, but did you know that you can also set up promotional rates in your system’s Rate Management? Promo Rates vs. Promo Discounts While the setup process for promotional rates and promotional discounts is similar, there may be...
Read moreManaging Credit Card Processing Fees in Limo Anywhere
- Posted By: Stephanie Carnes
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The ability for a business to accept credit cards is a necessity these days, but it can come at a cost. To ensure that operators are covering these costs, they may be able to pass those fees onto their customers. While there are a few different ways that you...
Read moreUsing Custom Forms
- Posted By: Stephanie Carnes
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While there are a number of custom form templates available in the Limo Anywhere system that you can edit to fit your businesses exact needs, you can also use the Custom Forms Module to create your own custom forms. Custom Forms allow you to use certain tags to dynamically...
Read moreLimo Anywhere System Clean-Up, Part 2
- Posted By: Stephanie Carnes
- Tags: Rates
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In our previous post we recommended a few steps our clients could take to prep themselves for the new year, such as updating SPF records, cleaning up company resources, and reviewing system settings. In this post, we share a few more things clients can do to start 2023 off...
Read moreUtilizing Limo Anywhere’s Linked Reservation Feature
- Posted By: Stephanie Carnes
- Tags: How-to, Limo Anywhere Tips
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Limo Anywhere allows you to group multiple reservations together using the Linked Reservation feature. You can use this functionality to show linked reservations on forms or replicate changes to multiples reservations. View Linked Reservations Open a Reservation In the top right of the reservation, click ‘Link’ Note: ‘Link’ will...
Read moreLimo Anywhere System Clean-Up, Part 1
- Posted By: Stephanie Carnes
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With 2023 rapidly approaching, now is the perfect time to start thinking ahead to next year. To help you start preparing for the new year, we’ve put together a two-part blog series covering some recommendations and the steps you need to take to set your system (and yourself) up...
Read moreThe Benefits of LA Pay
- Posted By: Stephanie Carnes
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At Limo Anywhere, we believe Software and Payments are better together. We are excited to tell you more about the benefits of Limo Anywhere’s new integrated payments solution, LA Pay. LA Pay is an opportunity to level up your operation with efficiency, security, and cost savings. Here’s why we...
Read moreConfiguring Your Company’s Airport Settings
- Posted By: Stephanie Carnes
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Establishing and Managing Airports in Limo Anywhere Limo Anywhere comes with most United States commercial airports established in the system (The Airports initially loaded in the system are marked as ‘INACTIVE‘ by default). Click on the ‘My Office’ icon on the toolbar. Open the ‘Company Resources’ Select the ‘Airports’...
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