All posts by Stephanie Carnes

  • September 18, 2023

Managing Account Settings in your Company Preferences

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When it comes to managing your operation, there’s no one-size-fits-all solution. Whether it’s utilizing unique scheduled messaging, customizing your  service types, or even fine-tuning account settings — your business is unique, and your tools should reflect that. Did you know that you have the power to not only customize...

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  • August 31, 2023

Introducing: Limo Anywhere’s New Reservation Log

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We are excited to bring a new look and feel to Limo Anywhere with our enhanced reservation log. The new log shows you a complete look at all the changes made to a reservation, right from when it was first made and through the entire life cycle of the...

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  • August 25, 2023

Understanding Limo Anywhere’s Enhanced Reporting and Analytics

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In our August 9 Release Notes we announced the updates and enhancements that we made to the Reporting & Analytics within Limo Anywhere, and in this blog we’ll take a deeper look at the new and improved dashboard. To access the Reporting & Analytics dashboard click the “Reports” icon...

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  • July 31, 2023

Tracking New Bookers in Limo Anywhere

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When it comes to running a successful business, managing bookings and reservations is only half the battle. It’s equally important to keep tabs on your clientele and attract new customers to ensure sustained growth. In this blog post, we’ll explore how Limo Anywhere reporting can help you efficiently track...

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  • July 23, 2023

Using ReadBack Scripts in Limo Anywhere

Using the ReadBack Script functionality available within Limo Anywhere is an excellent way to ensure that crucial information is effectively and accurately communicated to your customers when booking over the phone. ReadBack Scripts give employees the ability to read back a summary of the trip to ensure everything is...

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  • June 14, 2023

Utilizing Custom Payment Methods in Limo Anywhere

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While Limo Anywhere offers a comprehensive set of default payment methods that are preconfigured and cannot be modified, you can also create additional payment methods that best suit your company’s diverse needs. Adding a New Payment Method Navigate to My Office > List Management > Payment Methods Click ‘Add...

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  • June 7, 2023

Utilizing Reservation Manifests

As we navigate the digital landscape of 2023 where technological hiccups can occur unexpectedly, it’s crucial to prioritize preemptive actions. By establishing redundancies in your business, you create an additional layer of protection that ensures uninterrupted access and smooth operations. When an interruption arises, having these backups in place...

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  • May 31, 2023

Addressing Email Delivery and Free Email Accounts

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When it comes to sending transactional emails at scale, many software providers, including Limo Anywhere, use third-party communication platforms. These services, such as SendGrid, offer efficiency and convenience to allow you to send numerous system emails to your clients, affiliates, etc. However, relying on a free email account in...

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  • May 15, 2023

Using Groups within Limo Anywhere

Regardless of the size of your operation, efficiency and organization are key to ongoing success. One Limo Anywhere feature that often goes underutilized is the Groups functionality. In this blog post, we will explore how Limo Anywhere users can leverage Groups to inform marketing efforts, gain valuable insights through...

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  • April 20, 2023

Utilizing Account Priority in Limo Anywhere

While we know that operators treat all of their clients like they are VIPs, we also recognize that some clients may have additional expectations when it comes to amenities and services. Using the Account Priority setting in Limo Anywhere can help to draw attention to these clients in your...

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  • April 2, 2023

Creating Account-Specific Scheduled Messaging Template

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With Limo Anywhere’s scheduled messaging templates, operators can easily create custom messages that are sent automatically based on specific trip statuses. Depending on your clients’ exact needs you can also create account-specific scheduled messages. This saves time and ensures that important information is delivered quickly and accurately to your...

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  • March 22, 2023

Utilizing Miscellaneous Fees in Limo Anywhere

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Miscellaneous fees are criteria-based fees that are charged based on whether specific criteria or certain conditions are met. Here are some examples of criteria-based fees that can be set up in Limo Anywhere: Fees associated with a particular route or destination such as Tolls, Parking, or Airport Service Fees....

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  • March 21, 2023

Adding Your Company’s Logo to Your Online Reservations System

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Your company logo, which can be used in scheduled messaging, email templates, and your greeting signs, can also be added to your company’s online reservation system (ORES). Uploading a Company Logo to Limo Anywhere In the navigation bar click My Office > Company Settings > Contact Information to view...

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  • February 13, 2023

Setting Up Your Quote Response Templates

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In a previous blog post we covered how to make the system’s Standard Email settings work for you, but you may notice that the Standard Settings only covered the workflow after a trip becomes a live reservation (including cancellations and payment receipts) and did not include how to respond...

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  • February 3, 2023

Managing Your Company’s Standard Email Settings

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Email communication with your customers is an essential aspect of any business operation and it’s important to review your settings to ensure the system is configured in the way that is most beneficial for you. This blog outlines the settings that control the way your company uses email within...

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  • January 24, 2023

The Benefits of Domain and Email Authentication

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In today’s digital age, maintaining the security and trust of your online presence is more important than ever. That’s where domain and email authentication come in. These tools help to verify the identity of a website or an email sender, providing an added layer of security and protection against...

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  • January 15, 2023

Setting Up Stored Promotional Rates

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We’ve discussed how to setup a promo code in our previous blogs, but did you know that you can also set up promotional rates in your system’s Rate Management? Promo Rates vs. Promo Discounts While the setup process for promotional rates and promotional discounts is similar, there may be...

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  • December 12, 2022

Managing Credit Card Processing Fees in Limo Anywhere

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The ability for a business to accept credit cards is a necessity these days, but it can come at a cost. To ensure that operators are covering these costs, they may be able to pass those fees onto their customers.  While there are a few different ways that you...

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  • December 8, 2022

Using Custom Forms

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While there are a number of custom form templates available in the Limo Anywhere system that you can edit to fit your businesses exact needs, you can also use the Custom Forms Module to create your own custom forms. Custom Forms allow you to use certain tags to dynamically...

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  • November 20, 2022

Limo Anywhere System Clean-Up, Part 2

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In our previous post we recommended a few steps our clients could take to prep themselves for the new year, such as updating SPF records, cleaning up company resources, and reviewing system settings. In this post, we share a few more things clients can do to start 2023 off...

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  • November 7, 2022

Utilizing Limo Anywhere’s Linked Reservation Feature

Limo Anywhere allows you to group multiple reservations together using the Linked Reservation feature. You can use this functionality to show linked reservations on forms or replicate changes to multiples reservations. View Linked Reservations Open a Reservation In the top right of the reservation, click ‘Link’ Note: ‘Link’ will...

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  • October 31, 2022

Limo Anywhere System Clean-Up, Part 1

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With 2023 rapidly approaching, now is the perfect time to start thinking ahead to next year. To help you start preparing for the new year, we’ve put together a two-part blog series covering some recommendations and the steps you need to take to set your system (and yourself) up...

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  • October 30, 2022

The Benefits of LA Pay

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At Limo Anywhere, we believe Software and Payments are better together. We are excited to tell you more about the benefits of Limo Anywhere’s new integrated payments solution, LA Pay. LA Pay is an opportunity to level up your operation with efficiency, security, and cost savings. Here’s why we...

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  • January 20, 2022

Configuring Your Company’s Airport Settings

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Establishing and Managing Airports in Limo Anywhere Limo Anywhere comes with most United States commercial airports established in the system (The Airports initially loaded in the system are marked as ‘INACTIVE‘ by default). Click on the ‘My Office’ icon on the toolbar. Open the ‘Company Resources’ Select the ‘Airports’...

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