Category Archives: Customer Service

  • July 31, 2023

Tracking New Bookers in Limo Anywhere

  • Posted By: Stephanie Carnes
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When it comes to running a successful business, managing bookings and reservations is only half the battle. It’s equally important to keep tabs on your clientele and attract new customers to ensure sustained growth. In this blog post, we’ll explore how Limo Anywhere reporting can help you efficiently track...

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  • July 23, 2023

Using ReadBack Scripts in Limo Anywhere

Using the ReadBack Script functionality available within Limo Anywhere is an excellent way to ensure that crucial information is effectively and accurately communicated to your customers when booking over the phone. ReadBack Scripts give employees the ability to read back a summary of the trip to ensure everything is...

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  • April 20, 2023

Utilizing Account Priority in Limo Anywhere

While we know that operators treat all of their clients like they are VIPs, we also recognize that some clients may have additional expectations when it comes to amenities and services. Using the Account Priority setting in Limo Anywhere can help to draw attention to these clients in your...

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  • November 7, 2022

Utilizing Limo Anywhere’s Linked Reservation Feature

Limo Anywhere allows you to group multiple reservations together using the Linked Reservation feature. You can use this functionality to show linked reservations on forms or replicate changes to multiples reservations. View Linked Reservations Open a Reservation In the top right of the reservation, click ‘Link’ Note: ‘Link’ will...

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  • August 23, 2022

Expanded Support & Much More.

  • Posted By: Limo Anywhere
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We have several noteworthy items to share. First, we have heard from you that expanded support coverage and tools are essential areas we can and should further invest in to provide best-in-class support. Based on this feedback, we are pleased to announce that we have officially expanded our support hours to...

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  • July 27, 2019

Help Yourself: Limo Anywhere’s Self-Service Billing Portal

In the past, whenever users needed help with a billing issue related to their Limo Anywhere accounts, they would call our billing department at 888-888-0302 x3 or email billing@limoanywhere.com. While you can still use these resources as needed, we are happy to announce that we are now offering a...

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  • October 17, 2018

What Limo Anywhere Customers Are Saying

At Limo Anywhere, we like to keep in close contact with our clients. We visit their workplaces, meet up with them at trade shows, give out our direct phone lines, and interact with them on social media. We truly believe that we offer the best ground transportation software available,...

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  • September 19, 2018

5000th Customer Giveaway!

There is nothing more important to us here at Limo Anywhere than satisfying our customers and making sure that they experience the greatest service possible. For over a decade, we have had the pleasure of helping thousands of users book rides throughout the world and as we approach a...

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  • September 18, 2018

Turning Your Reservationists Into Salespeople

Most companies in the chauffeured ground transportation industry are not large enough to have a full-time sales rep, and many don’t have any salespeople at all. It is a low margin business, and most companies are still here because they are so good, they built a brand on word-of-mouth...

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  • August 24, 2018

Limo Anywhere Support – What and How We Provide Top Notch Support to Your Business

  • Posted By: Limo Anywhere
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Having a functional software system for your ground transportation business is key to successful operations and excellent customer service. But what about, no pun intended, down the road? After implementation, how can you trust that any issues that arise will be solved quickly and with zero to little time...

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Preparing for the Worst – Set Your Manifest Backup

While no one can anticipate everything that could possibly go wrong, we can at least help our users stay prepared. By taking these actions before there is an unexpected issue, you’ll have a backup in place and your drivers will know where they are supposed to be, even if...

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  • May 4, 2016

7 tips for dealing with difficult customers

  • Posted By: Limo Anywhere
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It's important to find effective communication-based strategies for dealing with difficult customers in a cool, calm and collected way.

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7 ways to build customer loyalty

  • Posted By: Limo Anywhere
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There are a number of simple ways to keep people coming back to your company time and time again.

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Five ways to appeal to business travelers

  • Posted By: Limo Anywhere
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To increase the success and profits of your business, use these five tips to attract road warriors to your service.

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Train your chauffeurs in customer service

  • Posted By: Limo Anywhere
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To ensure that your business leaves a favorable impression, use these strategies to train your drivers in the finer points of customer service.

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