• November 24, 2020

More November 2020 System Updates

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  Improvements Improved Wait Time design and behavior in Driver Anywhere We added a Wait Time Start/Stop option on the job card which will show after the Driver has changed to an “Driver is Waiting At Pickup” status. We also added a Wait Time banner that will show after...

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Credit Card Numbers on the Payment Screen

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The main reason a Credit Card will not show for selection in the payment terminal is that the Credit Card does not belong to an account on the reservation. This is an improvement to help users select Credit Cards from an account. This helps display Credit Cards in a...

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  • November 5, 2020

November 2020 System Updates

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In order to give our operators better insight into their business, we have added some Data Points to Google Tag Manager. This offers a possibility for more detailed tracking and gathering insights that any necessary business adjustments can be based on to ensure optimal performance. In addition to this,...

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  • November 4, 2020

Affiliate Marketing & Google Tag Manager

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Limo Anywhere has added a new feature to your Online Reservation System to allow the passing of booking information like confirmation number and price to Google Tag Manager. By using Google Tag Manager in combination with some of the newly exposed data, you could do things like track conversions...

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  • October 30, 2020

It Bears Repeating – Reservation Copy Feature

As an operator, you likely encounter situations where you need to create the same (or nearly the same) reservation multiple times. Maybe you are managing a board meeting and you need a private vehicle for each VIP passenger from the same company, or perhaps you run a daily parking...

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  • October 29, 2020

Reservation and Dispatch Service Webinar

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Join LimoLive24 and Limo Command, two of the best companies in the Reservation and Dispatch Service industry, to learn how you can save money and get a good night’s sleep while offering your clients the best experience possible. In this webinar, we will answer these questions: How has the...

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  • October 15, 2020

October 2020 System Updates

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In our continued efforts to improve the backup options in Limo Anywhere, we have expanded the time range that the iCalendar can cover. It can now include not only up to 4 weeks of upcoming reservations, but also the past reservations that took place over the last 30 days....

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  • September 30, 2020

PCI Security and Credit Card Data Masking

Back in May, we shared the following information in a system update blog post: The security of the Limo Anywhere system and protection of cardholder data is of the utmost importance to us. This is why your system includes a functionality that allows you to prohibit your personnel from...

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  • September 24, 2020

More September 2020 System Updates

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As a part of our continued search of new ways to improve, we keep seeking out new features to implement into our software, and more options to offer to our operators. Our goal is to grow, expand, and give our users access to great technologies and features that will...

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Emailed Reservation Manifests

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Here’s a quick note about Limo Anywhere status transparency: You can always check Limo Anywhere’s status on the status page. Additionally, emails are sent whenever there is a status update, so please whitelist the address to ensure that you receive them: noreply@limoanywhere.statuspal.io. There’s no doubt about it–2020 has been...

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  • September 9, 2020

September 2020 System Updates

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As always, assisting our operators’ business growth is our top priority, especially during these challenging times. We wanted to make sure that all sources of incoming business are utilized to their full potential, and this is why we have focused on one of the most important tools with that...

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  • September 8, 2020

System Outage

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Limo Anywhere Community, These past few days have been incredibly trying for everyone.  In light of the situation, I believe it is important to address our customers and partners regarding what has transpired since last Friday. First, we would like to thank our customers and partners for your patience...

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  • August 31, 2020

A Deeper Dive – Scheduled Messaging

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Limo Anywhere’s Scheduled Messaging feature has many uses, and most LA users employ the feature to one degree or another. Lately, there have been some questions arising surrounding how to troubleshoot the feature – did I set it up correctly? Why didn’t my message send? Or why did a...

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  • August 17, 2020

More August 2020 System Updates

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At Limo Anywhere, we always strive to maintain the highest level in the industry when it comes to our operators’ data safety. As the newest addition to the series of security improvements that we have previously released, we have added yet another security feature – data redaction. It is...

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  • August 11, 2020

August System Updates

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The new DA4 is here! Our goal is to keep improving the DriverAnywhere app as it is a crucial tool in our customers’ daily business. We gave the DA4 a new look, improved functionality, and added options, while at the same time making it easier to navigate and read....

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  • July 30, 2020

Managing Canceled Trips

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Canceled trips are a lousy reality, and most often, we’d probably prefer not to think about them at all. So it may feel like a waste of time to manage them in your system, but let’s look at it from a more positive perspective. The truth is, data integrity...

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  • July 23, 2020

More July 2020 System Updates

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Limo Anywhere has implemented a data redaction process to enhance the protection of your customer data further. Starting in early August, trips that do not originate from within your system (eg: trips sent to you from another operator or service) will automatically have personal identifiable information redacted after a...

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  • July 20, 2020

Limo Anywhere Tips: How to Operate Our System Rate Manager

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In this blog, we’ll briefly walk you through how to set up and edit your system rates in Limo Anywhere using our System Rate Manager. Feel free to jump to our System Rate Manager video below at any time. Effectively setting up the rate structure (System Rate Manager) in...

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  • July 8, 2020

July System Updates

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We have significantly improved the way that Unfinalized and Deleted reservations are being handled, and the options that are available for both of these reservation categories. The issues with unfinalizing and restoring Unfinalized reservations have been resolved, while the appearance and functions of both Unfinalized and Deleted reservations have...

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  • June 30, 2020

LA Net Real-Time Updates

This favorite feature is a staff pick from Senior Product Analyst, Jared Russum. With the latest updates to status mapping and workflow, real-time updates in LA Net are more functional ever; all states in the workflow, including affiliate states, are now activated for real-time updates. (For more on the...

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  • June 18, 2020

Invoices with Client PO Numbers

A question recently arose in the LA Peer Support Group regarding making a client PO number appear on their invoices. There are different ways to approach this depending on your operation and your clients’ requirements. We’ve outlined three scenarios below with some tips for each case. Your client gives...

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Passenger Web App Promotion

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This month we are launching our new “Passenger Web App” (PWA.) The PWA is an option we offer to operators so they can have a mobile presence for their business. At the core, the PWA provides a way for customers to book rides, manage their account, and track their...

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PROACTIVE PASSWORD EXPIRATION/UPDATE POST

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Please be advised that due to synchronized security updates that were deployed in the past, a large portion of user passwords will be expiring in the next few days. If you are logged into the system and your password expires, you may experience some errors when doing certain tasks. ...

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Print to PDF Instructions

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If you would like to send out a document from LimoAnywhere from your own email, you can use the Print to PDF functionality. See the steps below. Go to the ‘Print’ screen of the reservation. This can be accessed from the Reservation or the Dispatch Grid. Click ‘Print Now’...

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  • June 3, 2020

June System Updates

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Improvements Updated Quote to be a type of reservation instead of a status Added an arrow to the ‘New Res” button to include a new Quote selection to start a new Quote For more info please see our article: How to Create a Quote Added “Edit Quote” button to...

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What We Have Been Working On

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This month we are launching the “Passenger Web App” (PWA). PWA is an option we offer to operators so they can have a mobile presence for their business. At the core, the PWA provides a way for customers to book rides, manage their account, and track their in-progress rides...

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Using Account Credits

May’s Update included a much-requested functionality to create Account Credits at the account level. So now that it’s available, how does it work? How do you create these credits? And how do you apply them as payment toward a trip or an invoice? We put together this mini-tutorial to...

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Making the Most of the Time, Part 2

Last month, we highlighted a few projects our clients might tackle right now, such as updating rates, cleaning up unsettled trips, and removing duplicates in Accounts and POIs. In this post, we’ll address another system project that could be a productive way to embrace this unusual time – populating...

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  • May 6, 2020

May System Updates

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Improvements Updated the language in LA and ORES to display “accessible” rather than “handicap” Updated GroundLink modification and cancelled notifications to provide more details Updated some Airport and Airline names Added some Car Makes to Fleet Updated initial map image that is on ORES when loading Added reservation/quote details...

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Upcoming Updates for May

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In our efforts to continue to push Limo Anywhere into the future and make improvements that will help our operators, we will be releasing updates to Statuses and State Workflows in Limo Anywhere within the next week. Also we have our new Invoicing and Account Credits functionality that we...

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